Legal Hotline is a free, 24-hour legal information service. Our purpose is simple: to help people understand a legal problem quickly, at any hour, and — if they need a lawyer — to help them reach one.
Legal Hotline is a legal information and intake service operated by Platfirm AI Pty Ltd. When you call, you speak with an AI legal assistant that can explain how the law generally works, what your options usually are, and what to prepare next. The service is free, available around the clock, and needs no appointment.
Legal Hotline is not a law firm and does not practise law. Our AI assistant is not a lawyer, does not give legal advice, and speaking with it does not create a lawyer-client relationship. What it provides is general legal information — useful for understanding your situation, but not a substitute for advice from a lawyer who has looked at your specific facts.
This is the most useful thing to understand before you call:
If you need advice, Legal Hotline can help you book a fixed-fee consultation with an admitted lawyer — by phone, video, or in person.
If your situation calls for formal advice or representation, Legal Hotline can help you arrange a fixed-fee consultation with an admitted lawyer — by phone, video, or in person. You stay in control: we explain your options, and when you are ready we help you book the right lawyer for your matter.
We take accuracy seriously, because people rely on this information at stressful moments. Our written legal guides are grounded in official sources — legislation, courts and tribunals, and government legal-aid bodies — and we link to those sources where we can. If you spot something that looks wrong or out of date, tell us at [email protected] and we will review it promptly.
Legal Hotline is built and operated by Platfirm AI Pty Ltd, an Australian company. If you have a question about the service, you can contact us at [email protected].
Legal Hotline cannot help in an emergency. If someone is in immediate danger, call your local emergency number first (000 in Australia, 911 in the United States, 999 in the United Kingdom).